Frequently Asked Questions

Everything you need to know about your Luvme Hair experience, from shipping to styling.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the US. For international orders, please allow 7-10 business days for delivery depending on your location.

Is Luvme Hair made from 100% human hair?

Yes, all Luvme Hair products are made from 100% high-quality human hair. Our wigs and bundles can be dyed, bleached, and heat-styled just like your natural hair.

What is your return and exchange policy?

We offer a 30-day return policy for unused products in their original condition and packaging. Please contact our support team to initiate a return or exchange process.

How do I choose the right wig cap size?

Most of our wigs come with an adjustable medium-sized cap (22.5 inches) that fits 95% of customers. We also provide adjustable straps and combs inside for a secure, custom fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible 'Buy Now, Pay Later' options like Afterpay and Klarna.

How should I maintain my lace wig to ensure it lasts?

To prolong the life of your wig, we recommend using sulfate-free shampoos, detangling gently with a wide-tooth comb, and storing it on a wig stand when not in use.